Customer: I’m here to pick up a rib roast for Hoffman.
(I go to the back, but I don’t see a roast for Hoffman. I check our order book, there isn’t even an order for Hoffman. )
Me: I’m sorry. It looks like they didn’t write it down. I’ve got plenty, and they’re real quick to cut. Just give me like 5 mins. How big did you want?
Customer: Unbelievable! I don’t know how much we need. My daughter made the order! Hold on!
(He pulls out his phone and dials. )
Customer: (loud enough for me to hear) Yeah, honey? These MORONS didn’t save a roast for us. How big did we need? (To me)She says she spoke to Trevor.
Me: I’m sorry. I didn’t see an order for Hoffman.
Customer: Thy don’t even have an order for Hoffman......oh.....I didn’t.....(to me) It’s under her name; McClure.
(I go into the back and give him the roast we had saved for McClure. )
Customer: Um....thanks. Merry Christmas.
Me: Merry Christmas.