Real Stories. Real Customers. Real Funny.
Customer: Do you have any more of the grass fed ground beef?
Me: No, ma’am. I’m sorry. The plant we get our ground beef from had to temporarily close because several people tested positive.
Customer: You guys can’t blame Covid forever!!! That’s bullshit!!
Me: Good morning, ma’am! How are you doing today?
Customer: CRAB LEGS!!!
Customer: Where’s the Boar’s Head liverwurst?
Me: I don’t actually carry that over here. They may have it in the deli.
Customer: Then why the fuck did they send me over here?!
Me: I’m sorry sir I...
Customer: Fuck you! Piece of shit!
Me: I... Customer: I ought to beat your fucking ass, mother fucker. Have a fucking wonderful day! Don’t fucking talk to me!
Customer: Where’s your leg quarters?
Me: I'm sorry. I don't have any right now. They’re not coming in consistently yet.
Customer: That’s bullshit! I want to talk to a manager!
(I call one)
Manager: Didn’t I tell you not to come back after I caught you stealing last week? Get out or I'm calling the cops.
(He runs away)
Customer: One of those seasoned ribeyes.
Me: Here you go!
Customer: Wait. Those are supposed to be $10.99!
Me: The plain ones are $10.99. The seasoned ones are $11.99.
Customer: That’s not what the sign says.
Me: The sign you’re pointing to is in front of the plain ones.
Customer: Your signs are misleading!
Customer: (talking on cellphone) They’ve got salmon. Do you want some? (To me) One pound of salmon.
Me: Farm raised or wild caught?
Customer: (To phone) They’ve got two kinds. What kind do you want? I don’t know....I don’t know. (To me) Here, talk to her.
Me: With everything going on, I’m not comfortable touching your phone.
Customer: Don’t be such a baby! Take the goddamned phone!
Me: I’m sorry. I’m not going to do that.
Customer: I’m the goddamned customer. You do what I say!
Me: I’d be more than happy to explain the difference between the salmon..
Customer: Fuck you! I’m getting a manager!
Customer: (on phone) I used the Shift app yesterday and I’m not happy with the product I got. The ribeye was not at thick as I like, the asparagus could have been fresher, and they brought the wrong type of shrimp.
Me: I’m sorry ma’am. We can cut to whatever thickness you like-
Customer: That’s not good enough!! Shift brought me the wrong stuff! It’s unacceptable!
Me: Again, I apologize, but the people that shop for Shift aren’t store employees. There isn’t much I can do.
Customer: I want your corporate number. Me: Sure. Hold on.
(The store has been opening an hour early so that senior citizens can shop.)
Customer: Why don’t you have any chickens?!
Me: My truck isn’t here yet.
Customer: You should get your trucks early!
Me: They used to come in at 5am, but the neighborhood complained about hearing the trucks. They threatened to stop shopping if we didn’t change it. Now they can’t come in before 8.
Customer: ….I remember voting in favor of that..
Customer: (looking at half empty shelves and tons of people in the store) Your truck late?
Me: No. We aren’t getting one today.
Customer: Someone should lose their job over that.
Customer: Uh...you sure don’t have much.
Me: I’m sorry, sir. Our orders are getting cut in half. The virus stuff has kinda thrown us out of wack.
Customer: Hmmm...I was under the impression that trucks couldn’t catch that virus. You should have planned better.
Customer: Is this shrimp fresh?
Me: No, ma’am. It’s been frozen. Customer: I don’t want frozen.
Me: I’m very sorry. That’s all I have.
Customer: Awwww is someone feelwing stwessed out?
Customer: Where’s your split chicken breasts?
Me: I’m all out. We’re only getting in about half of what we ordered and people are buying it up quickly.
Customer: That’s shitty! Don’t know if you heard, but there’s an outbreak going on! (He storms away)
Customer: I want you to cut me two 5oz ribeyes.
Me: I’ve got a couple of orders ahead of you. There are a few about that size out here in the case.
Customer: If I wanted the ones out there, I’d be out there!! I’m at the counter because I want you to cut them!
(I’m frantically restocking as people are buying everything they can get their hands on)
(A customer walks to the counter. I’m two feet to her left. She doesn’t wait for anyone to acknowledge her. She immediately yells.)
Customer: ANYBODY ACTUALLY WORKING BACK HERE TODAY?!?!
Customer: One of those ribeyes.
Me: Here you go.
Customer: Your case go down?
Me: Um...no.
Customer: Well, there’s nothing in this case and the light is off. I figured either you are having trouble with the case or you guys are slacking off.
Me: Well, we don’t open for another two hours. I’m setting up now. The ribeyes are the first thing I cut.
Customer: Ah. I see.
Customer: I want that large ribeye in the front. Can you cut it in half?
Me: Yes, ma’am!
Customer: Do you understand what I mean when I say “cut in half?”
Me: Um...yes, ma’am.
Customer: In. Half.
Customer: I want a pound of scallops.
Me: Sure thing.
Customer: Wait! They’re $8.99 a pound. That’s $9.02
Me: It’s a little over a pound. I can take one out if you want.
Customer: Do that! And don’t give me any attitude. I understand customer service! I own a buisness downtown!
Other Customer: Can’t be that successful of a business if three cents will break you.
Me: Hi! Can I help you?
Customer: I’m just looking. IT’S OKAY TO JUST LOOK, RIGHT?!?!
Me: Um...yes. (He starts to walk away, then turns back.)
Customer: None of that stuff is on my list. IS THAT OKAY WITH YOU?!
Customer: (on phone) What type of shrimp do you have today?
Me: I’ve got some shrimp from Georgia for $12.99–
Customer: Let’s get one thing clear. I don’t care about the price. I want to know the type of shrimp.
Me: Okay. I’ve got shrimp from Georgia, Argentina, and Indonesia.
Customer: I’ll be sending my wife for the Georgia ones. Goodbye.
(The phone rings 4 minutes later)
Customer: I just called about the shrimp. How much is the Georgia shrimp?
Me: $12.99.
Customer: You guys need to do better. The health department is going to shut you down!
Me: I’m sorry?
Customer: You’ve got cooked shrimp next to raw shrimp. Your ignorance is going to make someone sick!
Me: Are you talking about the Argentina Pink Shrimp?
Customer: Yes. It’s disgusting.
Me: Both shrimp are raw. The pink shrimp is just naturally that color.
Customer: Still. How am I to know it’s not cooked?
Me: Well, we label cooked shrimp with a “cooked tag.”
Customer: Still.