Customer: Can I get these hocks sliced.
Me: Um….we can’t really do that. They’re so small, there’s no leverage on the saw. They can flip. It’s not very safe.
Customer: (Eye roll) So you won’t cut them on your saw?
Me: (to coworker) You want to cut these hocks? I’m uncomfortable doing it.
Coworker: I’m not either. They’re too small. They’ll roll on the saw.
Customer: Just do it. Do I need to get a manager.
(We stand in silence for a little. It’s clear she’s not taking no for an answer. It’s uncomfortable. )
Me: Um….it’s gonna take a little time . Swing back by in five minutes.
(I cut them on the saw. They predictably roll and flip. I nick myself on the saw blade. -it’s not bad. I’ve had worse.)
Me: Here are your hocks.
Customer: And see you didn’t cut yourself. (Seeing the bandaid in my hand) Oh….you did cut yourself…..uh…..um….well, we’ll think of you when we eat these.